Terms & Conditions


Welcome to Makhana Bite (“Website,” “we,” “our,” or “us”). By accessing, browsing, or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our platform.

If you do not agree with any part of these terms, kindly refrain from using the website.

1. Use of the Website

By using our website, you confirm that you:

  • Are at least 18 years old or accessing under the supervision of a parent/guardian
  • Will use the site only for lawful, personal, non-commercial purposes
  • Will not misuse or unlawfully interfere with the website’s features or security

We reserve the right to block, restrict, or terminate access for anyone violating these terms.

2. Product Information

We aim to display accurate product details, including descriptions, pricing, and availability. However:

  • Minor differences in packaging or color may occur
  • Product availability may change without prior notice
  • We reserve the right to modify or discontinue products at any time

If an error occurs in product information, we may cancel or update the order accordingly.

3. Pricing & Payments

All prices listed on the website are in Indian Rupees (INR) unless stated otherwise.

  • Prices may change without prior notice
  • Payments must be made through secure and approved channels available on the website
  • We are not responsible for delays or issues caused by third-party payment gateways

Orders will be processed only after successful payment confirmation.

4. Orders & Cancellations

We reserve the right to:

  • Accept or reject any order
  • Cancel orders due to incorrect information or suspected fraud
  • Limit quantities for certain products

If your order is cancelled after payment, the amount will be refunded as per our Refund Policy.

5. Shipping & Delivery

Delivery timelines depend on your location and courier partners. We are not liable for:

  • Delays due to courier issues, strikes, or natural events
  • Incorrect address details provided by the customer

A separate Shipping Policy can be created if you require one.

6. Returns & Refunds

Returns or refunds are subject to our Refund Policy (I can create this as well).

We do not accept returns for:

  • Opened or used products
  • Products damaged due to customer mishandling

Refunds, when applicable, will be processed within the stipulated timelines.

7. Intellectual Property Rights

All content on this website—including logos, images, text, designs, graphics, and product names—is the intellectual property of Makhana Bite / Naivedyam Foods Industries LLP.

You may not:

  • Copy or reproduce content without permission
  • Modify or distribute website materials
  • Use our brand name or images for commercial purposes

Violation may lead to legal action.

8. Third-Party Links

Our website may contain links to third-party platforms or tools.

We are not responsible for:

  • Content on external websites
  • Security practices of third-party platforms
  • Any loss or damage arising from their use

We recommend reviewing their terms and policies before interacting.

9. Limitation of Liability

To the fullest extent permitted by law, Makhana Bite is not liable for:

  • Any direct, indirect, or incidental damages
  • Losses caused by website downtime or errors
  • Issues arising from misuse of products

Your use of our website is at your own risk.

10. Indemnification

By using this website, you agree to indemnify and hold harmless Makhana Bite from any claims, losses, damages, liabilities, or expenses resulting from your:

  • Violation of these terms
  • Misuse of the website
  • Violation of rights of other users or third parties

11. Changes to Terms

We may update or modify these Terms & Conditions at any time. Continued use of the website after changes means you accept the updated terms.

12. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes will be handled in the courts located in New Delhi, Delhi.

13. Contact Information

For questions regarding these Terms, kindly contact us:

Phone: 9634602553
Email: makhanabite@gmail.com
Address: PLOT NO 85, 86 AND 87, TOWER-1/A, MATIALA EXTN, MATIALA EXTN, Uttam Nagar, New Delhi, West Delhi, Delhi, 110059

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